Existing Customers

Useful information for our existing customers

How do I make a claim?
How do I renew my policy?
How do I make changes to my policy?
How do I make a complaint?
Where can I download my policy documents?
Tell a friend about the benefits of Castle Cover
Unsubscribe from our marketing databases

Alternatively, please call one of our friendly and knowledgeable Insurance consultants on one of these numbers:

Home insurance 0800 183 35 11
Car insurance 0800 183 35 12

Request a Callback

Castle Cover can call you back at your convenience to answer any questions.

Retrieve a Quote

Renewal Reminder

Insurance not due yet? Let us know when it is due and we’ll send you an email
reminder.

Refer a Friend

Recommend us to a friend and you could both receive a £20 M&S voucher.

Price Promise

Our premiums are
hard to beat, so
if you find cheaper,
equivalent cover within 3 months (comparing areas such as sums insured, cover limits and policy excess) and you haven't made a claim - we promise to refund the difference. Read full terms and conditions