At present only new car customers from the 20th August 2013 & new home customers from 5th February 2014 can manage their policy online.

Freephone 0800 519 40 87
  • Mon-Fri: 8:30-18:30
  • Sat: 9:00-15:00
Account Log In

Login to manage your home or car policy online.

This was my 2nd year with Castle Cover - very satisfied. No hassle - very friendly and helpful. Most important - no gimmicks!!

Mrs Gilley, Humberside

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Existing Customers

Useful information for our existing customers

Here, as an existing customer you can find information you need to make the most of our services. We have provided answers to some frequently asked questions so you can quickly and easily get the help you need. Find out how to claim, how to renew or make changes to your cover, how to recommend us to a friend and more.

We aim to be as open and helpful as possible, so you'll find clear information in all these sections. If, however, you can't find what you're looking for, please contact us on one of the telephone numbers below.

Home insurance 0800 183 35 11
Car insurance 0800 183 35 12

Request a Callback

Castle Cover can call you back at your convenience to answer any questions.

Retrieve a Quote

Log in to view any previous quotes you have had
with us.

Renewal Reminder

Insurance not due yet? Let us know when it is due and we’ll send you an email

Refer a Friend

Recommend us to a friend and you could both receive a £20 M&S voucher.

Price Promise

Our great value premiums are hard to beat, but if you find cheaper like-for-like home cover in the first three months of your policy, and haven’t made a claim, we promise to refund either the difference or all premiums paid. For full terms and conditions see terms and conditions.