Existing Customers
How do I make a claim?
House Insurance
If you need to make a claim under any section, other than those listed below under the heading 'Optional Cover under your House Insurance Policies, just a single call to one of the numbers below will help you with any questions you may have:
If your insurance is with:
- AXA telephone 0870 010 1094
- Legal & General telephone 0845 270 0088
- Royal & SunAlliance telephone 0845 070 3837
- AIG telephone 0807 241 6756
- Groupama telephone 0870 241 2719
- Axiom on behalf of Great Lakes Reinsurance UK Plc telephone 0870 420 1188
If you don't know who your insurer is, please refer to your policy schedule. For full details of how to make a claim please refer to your policy wording.
Optional cover under your House insurance policies
If you need to make a claim under any of the optional cover you have purchased please call the relevant numbers as shown below: (please check your policy schedule before calling to make sure you have purchased it first)
- Home Emergency Cover: 01603 779287
- Garden Cover: 0870 010 1094
- Legal Protection Cover: 01603 779285
Car Insurance
If you need to make a claim for anything other than Legal Protection or Car Breakdown, please contact:
- AXA: 0870 9035 999
- MMA: 0870 84 84 999
- Highway: 0870 242 3300
- Royal & SunAlliance: 0800 072 0803
- Groupama: 0870 240 1895
- Provident: 01422 286 193
For full details of how to make a claim, please refer to your policy wording.
Optional cover under your Motor Insurance Policy
If you need to make a claim under any optional cover you may have purchased please call the relevant numbers as shown below: (please check your policy schedule before calling to make sure you have purchased it first)
- Legal Protection Cover: 01603 779285
- Car breakdown: In the event of a breakdown in the UK call 0800 247 1781