Car insurance no claims discount

Proof of no claims discount

Provide your proof of

no claims discount

today!

It's really important that you send us your proof of no claims discount as soon as possible. Without this, your policy might be cancelled. 

What to do

When you bought your car insurance we asked you to provide us with your proof of no claims discount. Your no claims discount may be shown on the renewal letter from your previous insurer, or you can obtain it by contacting them and requesting it is sent to you. 

There are 3 ways you can send your proof of no claims discount to us: 

 

  • Upload the document to your account.  Watch our simple video below, which will show you how to upload your proof of no claims discount to your account, making it a hassle-free experience.

 

 

Video Transcription

 

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What we accept

Your no claims discount may be shown on the renewal letter from your previous insurer, or you can obtain it by contacting them and requesting it is sent to you. 

We accept:

 

  • The original or a copy of the renewal invitation for next year’s insurance from your previous insurer. Either a dated letter or email from your previous insurer confirming your No Claims Discount entitlement (this must be written on company branded paper). You can do this by; taking a picture on your camera, phone or tablet, scanning the document or using a document already saved on your PC

 

We don't accept:

 

  • A Statement of fact from your previous insurer
  • Any discount acquired under a commercial, fleet or motor trade insurance policy
  • Any discount acquired under an insurance policy for motor cycle, taxi or private hire vehicle
  • Any discount acquired under a policy held outside of the UK
  • Documents more than 2 years old (up to the inception date of the policy) 

Advice

 When you provide us with your proof of no claims discount please make sure that:

 

  • You provide the most recent form of proof from your previous insurer
  • If the proof is more than 30 days old please contact us to clarify the reason why. We will not be able to confirm a policy until this has been done
  • The number of years of percentage of discount entitlement should be clearly shown
  • The No Claims Discount proof is unaltered
  • All correspondence used as proof of No Claims Discount includes the vehicle details, the policyholders name and address and the previous insurer’s name and contact details
  • If the vehicle registration number shown on your proof is different to your new policy, please contact us to clarify the reason why
  • The Proof of No Claims Discount can only be applied to one policy and cannot be mirrored across multiple vehicles or policies

Get in touch with us if you have any questions.