My account

Your account

As a home & car customer you can manage your

policy online

 

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Currently only new car customers from the 20th August 2013 and new home
customers from 5th February 2014 can manage policies online

Benefits

Managing your policy online makes it easy to manage your insurance at a time that suits you. Below are some of the benefits once you've registered.

 

  • You can access 24/7 - meaning you can manage your insurance whenever & wherever you want
  • No administration charges when you manage your policy online
  • It's safe & secure - making it a hassle-free experience
  • You can update your personal details
  • You can download your policy documents
  • You can amend your policy
  • You can renew your policy

How to videos

These simple videos will show you how to use your account online, making it a hassle-free experience.

How to register

 

Video Transcription

 

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How to upload your proof of no claims discount

 

Video Transcription

 

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How to view & download your policy documents

 

Video Transcription

 

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Using my account

How to register

 

How to upload your proof of no claims discount

 

How to view & download your policy documents

 

How to make changes to your car insurance

 

How to make changes to your home insurance

 

FAQs

How do I change my password?

 

How do I change my authentication email address?

 

How do I view policy details and documents?

 

How do I make changes to my policy?

 

Can someone help me manage my policies online?

 

How do I get a quote for a new policy?

 

How do I renew my policy?

 

What file types are acceptable for upload?

 

I have received a message to say that my session has timed out?

 

When I try to register using the web reference number I receive an error message?

 

How do I make my image files smaller?

But we are here if you need us. If you have a question about your account you can fill in our contact form, or speak to our friendly team on 0345 845 6500.

 

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