Home Emergency cover

Protection for your home and your possessions from £6.54 a month

*Including 24% APR
Call 0808 159 2301

If your heating suddenly breaks down or your mains water supply or electricity fails, Castle Cover Home Emergency will take the stress out of the situation. With just one phone call, an approved professional will be on the way to assist you.

Home emergency benefits

  • Access to vetted, professional, specialist tradesmen
  • 24-hour emergency helpline
  • We’ll organise and pay up to £300 including VAT, call out, labour, parts and materials, to carry out an emergency repair or, if at a similar expense, a permanent repair.
  • If the property is uninhabitable overnight we will pay up to £250 including VAT for overnight accommodation and/or transport to the accommodation

You’re covered for all kinds of situations including plumbing and drainage, electricity supply, primary heating system and even pest infestation.

Take a look at our home emergency planning guide on protecting your home and advice on what to do in the event of a home emergency.

Call free now on 0808 159 2301 to add it to your house insurance policy.
(lines are open 8.30-6.30 Mon-Fri, 9am-3pm Sat)


If you have already purchased Home Emergency as part of your home insurance policy with Castle Cover, and you need to make a claim, please contact 0845 840 0095. Please check your policy schedule to confirm it is included before calling.

Castle Cover Home Emergency is provided by Aria Insurance Services Limited on behalf of the insurer Great Lakes Reinsurance (UK) PLC.

Call 0808 159 2301
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Home Insurance
Price Promise

Our premiums are
hard to beat, so
if you find cheaper,
equivalent home cover within 3 months (comparing areas such as sums insured, cover limits and policy excess) and you haven't made a claim - we promise to refund the difference. Read full terms and conditions