Home emergencies – what can you do?

Accidents happen. But you can help to protect your home against some risks, particularly those involving gas, fire, electrical problems, frozen pipes or flooding water. One of the best ways to be well prepared is to take out Home Emergency Cover as part of your home insurance policy with Castle Cover. But in the interim, here are a few tips to make sure you’re doing what you can even without our 24 hour emergency helpline to support you…


Smell gas? Call the National Gas Emergency Helpline on 0800 111 999. Until an engineer arrives, open the doors and windows, turn off the gas supply at the meter and wait outside. Don’t create a flame, smoke or use electrical appliances such as the lights, cookers or kettles.


Make sure everyone knows how to get out of your house, if you suspect there’s a fire. Install reliable smoke alarms outside bedrooms, at the top of stairs and near the kitchen. Test them, regularly. Exposed wires are a fire hazard, so keep your electrics in good order too.


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